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Frequently asked.
- What is Praneya, exactly?
- A cardiac wellness companion. You upload your lab reports and, when available, connect platform health data from Apple Health or Health Connect. Praneya gives you a single clear picture of your heart-health baseline. Your doctor remains the person for medical decisions.
- Is Praneya a medical device?
- No. Praneya is a wellness and educational tool, not a Software as a Medical Device (SaMD). Every insight is attributed to Praneya and accompanied by a disclaimer directing you to your healthcare provider for medical decisions.
- Who is behind Praneya?
- A practicing cardiologist and a small team. Every insight type is grounded in peer-reviewed cardiovascular research and reviewed by clinical advisors before it ships.
- How is my data protected?
- Your lab reports and biometrics are encrypted at rest and transmitted over TLS. You control your own profile and can request data deletion at any time. See our Privacy Policy and Health Data Policy for specifics.
- Do I need lab reports to start?
- No. You can start with just your profile and health background. Praneya gives a preliminary wellness baseline from population reference data, and adding labs or platform-store wearable data replaces estimates with your real numbers.
- Why should I connect a wearable?
- Wearables add continuous data to your wellness picture — resting heart rate, HRV, step count, and sleep patterns over weeks, not a single snapshot. Praneya reads from Apple Health or Health Connect only when data is present in those platform stores.
- How do I contact the team?
- Email support@praneya.com. A real person reads every email. Expect a reply within two business days.