Help

Frequently asked.

What is Praneya, exactly?: A heart health wellness companion. You upload your lab reports and, when available, connect platform health data from Apple Health or Health Connect. Praneya helps you build a baseline, record one small action each week, and prepare a clinician-ready summary. Your doctor remains the person for medical decisions.
Is Praneya a medical device?: No. Praneya is a wellness and educational tool, not a Software as a Medical Device (SaMD). Every insight is attributed to Praneya and accompanied by a disclaimer directing you to your healthcare provider for medical decisions.
Who is behind Praneya?: A practicing cardiologist and a small team. Every insight type is grounded in peer-reviewed heart health research and reviewed by clinical advisors before it ships.
How is my data protected?: Your lab reports and biometrics are encrypted at rest and transmitted over TLS. You control your own profile and can request data deletion at any time. See our Privacy Policy and Health Data Policy for specifics.
Do I need lab reports to start?: No. You can start a record with profile details and later add reports or authorised platform records with their source and date.
Why should I connect a wearable?: When records are available, Praneya can keep them with their source and date alongside your heart health baseline. Praneya reads from Apple Health or Health Connect only when data is present in those platform stores.
How do I contact the team?: Email support@praneya.com. A real person reads every email. Expect a reply within two business days.

Frequently asked.

What is Praneya, exactly?

A heart health wellness companion. You upload your lab reports and, when available, connect platform health data from Apple Health or Health Connect. Praneya helps you build a baseline, record one small action each week, and prepare a clinician-ready summary. Your doctor remains the person for medical decisions.

Is Praneya a medical device?

No. Praneya is a wellness and educational tool, not a Software as a Medical Device (SaMD). Every insight is attributed to Praneya and accompanied by a disclaimer directing you to your healthcare provider for medical decisions.

Who is behind Praneya?

A practicing cardiologist and a small team. Every insight type is grounded in peer-reviewed heart health research and reviewed by clinical advisors before it ships.

How is my data protected?

Your lab reports and biometrics are encrypted at rest and transmitted over TLS. You control your own profile and can request data deletion at any time. See our Privacy Policy and Health Data Policy for specifics.

Do I need lab reports to start?

No. You can start a record with profile details and later add reports or authorised platform records with their source and date.

Why should I connect a wearable?

When records are available, Praneya can keep them with their source and date alongside your heart health baseline. Praneya reads from Apple Health or Health Connect only when data is present in those platform stores.

How do I contact the team?

Email support@praneya.com. A real person reads every email. Expect a reply within two business days.